Why You Cannot Go Dark
Short answer
The selected Crew may have Tracking Enforced. The Live/Dark control cannot bypass that rule; an authorized owner must disable enforcement in Crew settings.
Steps
- Confirm the selected Crew.
- Open Crew settings as an owner.
- Disable enforced tracking, then return to GO DARK.
What happens next
The saved change appears in the relevant map, library, or sharing scope when the service confirms it.
Common problems
- Check that you selected the intended Crew or Journey scope.
- If the action writes data, confirm the device has connectivity and try once more.
Questions this answers
- Why can't I turn Live off?