Why a Route Is Not Visible
Short answer
The global Routes & Checkpoints layer or that Route’s Show on map setting may be off, or its geometry may not have loaded. An actively followed Route is the intentional exception and stays visible.
Steps
- Open Map Layers and enable Routes & Checkpoints.
- Open MANAGE ROUTES and enable that Route’s visibility.
- Open the Route to load its geometry.
What happens next
The saved change appears in the relevant map, library, or sharing scope when the service confirms it.
Common problems
- Check that you selected the intended Crew or Journey scope.
- If the action writes data, confirm the device has connectivity and try once more.
Questions this answers
- Why is my Route not visible?